Rob De La Espriella is the creator of BlueDragon, a problem-solving system used by the US national laboratories and nuclear facilities. United States businesses are silently hemorrhaging trillions of ...

How would you describe your company’s problem-solving culture? I have asked any number of managers that question; as often as not, it’s received with a blank stare. Most managers haven’t thought about ...

The impact of COVID-19 on national and global supply chains has dominated discussions in boardrooms and at dinner tables since the beginning of the pandemic. From meat and toilet paper shortages in ...

Supply Chain Management Review (SCMR) editor Brian Straight’s Straight Talk newsletter of October 27, 2024, brought up a subject that really hits home with me, and one that was very relevant as I was ...

That is the offer Rick van Pelt, M.D., and his team in Clinical Practice Transformation (CPT) make to units across UAB Hospital. CPT serves as a kind of internal consulting group, part of the ...

When AtlantiCare’s executive team decided it was time to transform patient care vision, CEO Michael Charlton knew they had to go all-in. They developed and rolled out Vision 2030 as an organizational ...

In recent years the focus on and importance of quality management has intensified. Market demand for product quality, safety, serialization, and total traceability has increased as the risk of lost ...

New survey data show acquiring new clients is the top growth priority for firms, but many still manage high-ROI referral ...