Why Your AI Is Confidently Wrong, And How To Fix It

Consider this gap: an AI agent citing a 2024 refund policy, a human agent citing the 2026 rule and a customer who trusts ...

Slanguage: Why AI’s stylistic negation — ‘it’s not X, it’s Y’ — is both annoying and doesn’t work

Negation-based language is cognitively ineffective. And when amplified by AI-generated writing it distorts how people engage ...